General FAQ

General

• How can I test Okra?
• Who can use Okra?
• Is Okra a payment gateway?
• Does Okra guarantee that clients will pay back their loans?
• Does Okra give out loans?
• What is Okra

Products

• Does Okra support institutions with Multi-Factor Authentication (MFA)?
• Does Okra manage payment initiation?
• What data does Okra retrieve from my financial institution?
• Do I need to revalidate my account again if I was coming from their customer?
• When Okra retrieves my financial data, who has access to it?
• Is there a cost/fee for sending money from Okra wallet to a bank account?

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Integration

• How complex is it to integrate with Okra?
• How do I integrate with Okra?
• Why can’t I find my financial institution when attempting to connect it to an app?
• Does Okra only work for users with Internet Banking?
• How does Okra work?

Coverage

• Which Nigerian institutions are available in Okra?
• Is Okra in other African countries?
• What type of bank accounts does Okra support?

Support

• How can I get more information about Okra?